Retention rate
32%
320 of 1,000 users returned.
Free app analytics calculator
A mobile app retention rate calculator shows what percentage of a user cohort returned after a set period. Enter your starting cohort, returning users, and target to calculate retention, churn, lost users, and the gap to your retention goal.
Users in the original group
How many came back
Goal for this cohort
Retention rate
32%
320 of 1,000 users returned.
Churn rate
68%
680 users from the cohort did not return.
Target gap
80
Additional returning users needed to reach 40%.
Benchmark
Healthy
Retention is in a workable range. Improve onboarding, habit loops, and reminders before scaling acquisition.
Retention rate = returning users / starting cohort users x 100
Use the same cohort and time window for both numbers. For example, if 1,000 people installed the app in May and 320 used it again in June, the app retained 32% of that cohort.
Mobile app retention rate is the percentage of users from a cohort who come back after a set period. The basic formula is returning users divided by starting cohort users, multiplied by 100.
Divide the number of users who returned by the number of users who were in the original cohort, then multiply by 100. For example, 320 returning users from a 1,000-user cohort equals 32% retention.
A good retention rate depends on the app category and measurement window. As a simple planning benchmark, 30% or higher can be workable, while 45% or higher usually signals strong repeat value.
Usually yes. If early cohorts do not return, more acquisition spend compounds the leak. Improve activation, onboarding, notifications, and the core value loop before scaling traffic.
Pair retention math with stronger validation and product planning.